We at Sweet Inn Luxembourg Limited (“Sweet Inn”, “Company”, “we”, “us”, “our”) respect your privacy. This Privacy Statement (“Policy”) explains the privacy practices for the Sweet Inn Website and mobile application (“Website” and “App”). It also describes the rights and options available to you with respect to your information
To set up your account on Sweet Inn we will collect your email address, password and full name, or collect such information from your Google account.
To make a reservation on Sweet Inn we will collect your booking information directly from you or from third parties that you have made your reservation through.
When you check-in, we will collect your own and your guests’ passport information and take a copy of it.
We collect information relating to technical and customer support requests you contact us with.
If you subscribe to our newsletter, we will use your email address for marketing purposes.
You may opt-out of our promotional emails by sending an email to firstname.lastname@example.org
You are not legally required to provide us your information.
We automatically collect information about the locking and unlocking of the apartment door when using the App’s smart lock feature.
We will automatically collect information about your personal computer and mobile device.
We also collect analytics information about your use of Sweet Inn.
The overall personal information outlined above will be referred to as the "Information" or “Personal Information”.
We process your data for the following purposes:
To operate Sweet Inn and provide its services and features.
To send you administrative notifications relating to Sweet Inn.
To send you promotional messages relating to Sweet Inn.
To develop and enhance Sweet Inn.
To provide user technical or customer support.
We will not share your information with third-parties, except in the events listed below or when you provide us your explicit and informed consent
We share your information with our service providers helping us operate our business.
If you violated the law, we will share your information with competent authorities.
We will share your information if we are legally required.
We do not knowingly or intentionally collect information about children who are under 13 years of age.
We retain personal data as needed to support Sweet Inn and thereafter for compliance and legal purposes.
We implement measures to secure your Information
When you use Sweet Inn, other parties may collect personally identifiable information about your activities over time and across different websites or online services.
What are cookies?
You can always delete or disable cookies
The joint data controllers of your personal data.
Legal bases for processing your information.
We will transfer your Information internationally only in accordance with applicable data protection laws.
You have certain rights to access, update or delete your information, obtain a copy of your Information, withdraw your consent and object or restrict certain data processing activities.
You have a right to submit a complaint to the relevant supervisory data protection authority.
If we change this Statement, we will provide you notice of such change through Sweet Inn.
You can contact us at email@example.com.